WBConnect - West Bend Mutual Insurance

JavaScript is not enabled. Please enable JavaScript in your browser or contact your system administrator for assistance.To open a new session, please click here.

Common Login Issues

Invalid entry of User ID and/or password
Expired password that needs to be changed
Account has been temporarily locked due to:
- Inactivity (90 days+)
- Entering the wrong password too many times
You received a temporary password that needs to be changed

Login Help & Information

Agent

Insured

Third Party/Vendor

Use Password Reset if you have forgotten your password or would like to request a new temporary password.
If your account is disabled, contact your agency administrator to have it enabled and password reset.
Contact your Agency Administrator, if you suspect your account might be locked.
Telephone Agency Help Line at 1-877-249-4072.

Use Password Reset to replace your current or expired password.
Contact your onsite administrator, if you suspect your account might be locked.
Email Support:
1. Requests to User Support for technical assistance are typically answered within an hour.
2. Requests to WBConnect are typically answered within 1 business day.
Telephone (technical) Support at 1-800-236-4233.

Use Password Reset to replace your current or expired password.
Contact your onsite administrator, if you suspect your account might be locked.
Email Support:
1. Requests to User Support for technical assistance are typically answered within an hour.
2. Requests to WBConnect are typically answered within 1 business day.
Telephone (technical) Support at 1-800-236-4233.

Username

Password

I forgot my password

Login Help?

InfoIcon

HELP:

WBConnect@wbmi.com or
1-800-236-4233

System Requirements

To take full advantage of WBConnect features, you'll need:

Browser Requirements | Java software | Adobe Acrobat Reader